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Privacy Statement





Dialost takes your privacy very seriously and treats all your personal information with great care. In order to guarantee your privacy, Dialost always acts in accordance with the Personal Data Protection Act (“Wet Bescherming Persoonsgegevens”).


This document sets out Dialost’s Privacy Statement. It is recommended that you read this Privacy Statement carefully. The capitalized words are defined in the Terms of Use .


1. Who is Dialost?


Dialost is a company specialized in the field of Mobile Traveler Guides. Dialost offers a mobile application (OPAS) that provides the traveler that uses the Application with information concerning objects of interest in its environment, based on his current (GPS) location. This information (Content) is provided by third parties.


Dialost Group B.V., is a company with limited liability established and existing under the laws of The Netherlands, having its registered office in (1171KA) Badhoevedorp, the Netherlands, at Windestraat  12.


2. What information does Dialost collect and process?



In order to use the Service OPAS, the User must download the application on his mobile device. An Account can but does not have to be created in order to use the application. The user can create an Account or log in using his Twitter-, Facebook-, or Google+-Account. To create an Account the following information needs to be provided:

·         Name

·         Age

·         Email address

·         Account name

·         Password

·         Payment information

·         Preferred language

·         Type of mobile device



Dialost saves and processes all the supplied information. The information that is made public, such as the Account, Content, User-generated Content, may be used by other Users. The information provided by the User can at any time be changed in the Account or the Account can be deleted.


After termination of your Account, Dialost shall automatically remove your Account. Dialost remains entitled to use your personal information as described above for the purposes as described in this Privacy Statement. Dialost will, however, upon your request, anonymize or remove your information.


Link to social media

You can choose to link the Service to your Facebook-, Twitter-, or Google+-account, so that the Application has access to your information stored and/or accessible in these Accounts, including your timeline and/or newsfeed.

For the use of Facebook, Twitter and Google+, you are bound by the conditions for use of these services. Dialost cannot influence Twitter, Facebook and Google+ and thus cannot guarantee that these social media services use you personal data in accordance with the law.

Automatically generated data

Dialost requires certain information in order for the service to work as optimally as possible (for example, to display Content correctly and to keep its Service secure). That is why Dialost automatically collects generated data about your use of its Service. This information consists of your IP address (an unique number, which makes it possible to recognize your device), your operating system, your GPS information and the Content you view on OPAS.

In so far as Dialost uses this information, the data is always anonymized.

3. For what purposes will Dialost use information about you?


Dialost may use your personal information for the following purposes:

·         To allow you to use OPAS;

·         To communicate with you about OPAS and to respond to any complaints and/or questions;

·         To communicate with you about Dialost and/or its products;

·         To configure OPAS to your wishes and needs;

·         To suggest Content to you;

·         To generate anonymous statistical data;

·         To protect, adjust and update the Service.


Dialost wishes to inform you on the developments of its Service. Therefore, if there is a change or an update to the Application, Dialost will inform you thereof. Also Dialost will inform you on its promotions and other news. You can register for the newsletter on the Dialost website. If you do not wish to receive emails of Dialost, you can opt-out in your Account. Also an opt-out option is provided in every email that Dialost sends you. 


Use by third parties

Without your explicit consent Dialost shall not provide your personal information to third parties for the purpose of direct marketing.


Dialost may provide your personal data to third parties if you have given explicit consent to do so and/or if the information cannot be traced to you (for instance automatically generated information, not being an IP-adres). Also, Dialost may provide your personal data to third parties if Dialost is obliged to do so on account of national or international laws, case law and/or regulations, if Dialost considers it necessary to do so in defense of its own rights.


OPAS may contain hyperlinks which take you away from the OPAS environment and to the website or application of a third party. Dialost has no authority over the services and/or websites of third parties to which is linked in OPAS. It therefore may be the case that for the use of those services and/or websites of third parties another privacy statement is applicable. This Privacy Statement is exclusively applicable to the personal data that is obtained trough the Service of Dialost. Dialost does not accept any responsibility or liability for the (use and/or content of the) services and/or websites of third parties.


4. How does Dialost protect your personal information?


Dialost takes appropriate technical and organizational measures to protect your (personal) information against loss or any form of unlawful use.


5. Viewing, changing and deleting your data


If you wish to know what information Dialost has collected about you or if you wish to change data that you cannot change yourself in your Account, then you can send a request for information on your personal data to: Dialost will respond to your request within 4 weeks. If you then wish to correct, add, remove or screen your personal data, you may send another request thereto. Dialost shall respond within 4 weeks to such a request. If Dialost decides to deny your request, it shall inform you on the grounds of this decision.


6. Transfer of data to countries outside the EU


For technical and operational reasons, it may be necessary for your (personal) data to be transferred to (the servers of) companies affiliated to Dialost located in the United States or other countries outside of the EU. If this is to happen, the information contained in your Account will also be saved in a foreign country. Since legislation concerning data protection may then not offer the same protection as in the European Union, you hereby agree that your (personal) information can be transferred to the United States or another country outside of the EU. If Dialost decides to transfer your data outside of Europe, you shall be informed thereof prior to the transfer.


8. May minors use OPAS?


If you have not yet reached the age of sixteen (16) years, you are obliged to have consent of your parents or legal guardian prior to creating an Account. By accepting this Privacy Statement, you guarantee that you are sixteen (16) years old or older or you have permissions from your parents/legal guardian to create an account.


9. Can this Privacy Statement be changed?


It is possible for the Privacy Statement to be amended in the future. That would then be mentioned on this page, so it is recommended to regularly have a look at this page.


10. Questions?


If you have any questions, please do not hesitate to contact us via .  


If you have any problems using your application, please check our "Support" section.

Frequently Asked Questions

Before contacting our Support team, please check our "FAQ" section, maybe you'll find the answer for your problem there.